Easy Returns & Exchanges
We want you to love your Lumeaux piece. If it’s not quite right, we’re here to help.
30-Day Return Policy
Ready-to-ship items can be returned within 30 days of delivery, provided they are unused and in original packaging.
Custom Order Exceptions
Because bespoke items (with custom logos, monograms, or sizes) are made uniquely for you, they are non-refundable and cannot be exchanged.
To initiate a return, please contact christian@lumeaux.com with your order number.
Lumeaux Craft
Handmade Genuine Leather Goods. Crafted with patience, built to last in an ever-changing world.